At Basindriptier, we are committed to providing expert assistance and ensuring your kitchen organization solutions meet the highest standards. Whether you have a pre-purchase inquiry or require support with an existing order, our dedicated team is here to assist you.
How to Reach Us
To ensure the most efficient service, we recommend contacting us via email. Our support team monitors all correspondence closely and strives to provide a detailed response within 24 hours.
- Email: drainrack@basindriptier.com
- Phone: +64 27 375 4832
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (NZST)
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Corporate Identity
Basindriptier is a trading brand proudly owned and operated by ZERARO LIMITED, a corporate entity duly registered and governed by the laws of New Zealand.
Company Name: ZERARO LIMITED
New Zealand Business Number (NZBN): 9429053550057
Company Registration No.: 9416668
Registered Office Address: 9 Hawtry Lane, Flagstaff,
Hamilton 3210,
New Zealand
Important Notes for Customer Support
Order Inquiries: If you are contacting us regarding a specific purchase, please include your Order Reference Number in the subject line. This allows our staff to access your details quickly and provide immediate assistance.
Returns Notice: All authorized returns are processed at our New Zealand facility. To initiate a return, please contact us first via email to receive your Return Merchandise Authorization (RMA) number and detailed shipping instructions. This ensures your return is tracked and processed promptly upon arrival.