ZERARO LIMITED (referred to as “we”, “us”, or “our”) operates the brand Basindriptier. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.basindriptier.com.
1. Data Controller
ZERARO LIMITED, a registered company in New Zealand (Company No. 9416668 / NZBN 9429053550057), is the data controller responsible for your personal information. Our registered office is located at:
9 Hawtry Lane, Flagstaff, Hamilton 3210, New Zealand.
2. Information We Collect
We collect necessary personal data to facilitate your transactions and improve your user experience:
Order Information: Includes name, billing address, shipping address, email address, and phone number.
Device & Usage Information: Includes data about your web browser, IP address, time zone, and how you interact with our site (via cookies and similar technologies).
3. Payment Processing & Security
All financial transactions are handled via our authorized third-party payment processor, Stripe.
Stripe collects and processes your payment details on our behalf.
We do not store, nor do we have access to, your full credit card numbers or sensitive CVV data. * Stripe’s use of your personal information is governed by their Privacy Policy, which adheres to PCI-DSS and international financial standards.
4. How We Use Your Information
We use the collected information to:
Fulfill orders (including shipping arrangements and invoicing).
Communicate with you regarding your purchase or support requests.
Screen orders for potential risk or fraud to ensure a secure shopping environment.
5. Data Retention & Legal Compliance
We retain Order Information for our records as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. In compliance with New Zealand and European commercial laws, transaction records are typically retained for 7 years.
6. Your Rights (GDPR & Global Standards)
Regardless of your location, we respect your privacy rights. Residents of the European Economic Area (EEA) have specific rights to access, correct, or delete their personal information. To exercise these rights, please contact our Privacy Officer.
7. International Data Transfer
To provide our services, your information may be transferred outside of your home country, including to New Zealand and the United States. New Zealand is recognized by the European Commission as providing an adequate level of data protection, ensuring your information remains secure.
8. Contact Us
For inquiries regarding our privacy practices, please contact:
ZERARO LIMITED
Email: drainrack@basindriptier.com
Address: 9 Hawtry Lane, Flagstaff, Hamilton 3210, New Zealand
Phone: +64 27 375 4832